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I f you have the HubSpot Sales for Windows tray app installed or if you're using Chrome with the HubSpot Sales Chrome extension, you'll receive a real-time notification on your desktop when a contact opens the tracked email. To track emails, HubSpot inserts a one-pixel tracking image into the email after it is sent.

Track: use the track feature to monitor when contacts open your emails.

Any existing contacts who have not granted a lawful basis for data processingwill be tracked anonymously.īefore getting started, note the difference between a tracked email and a logged email: You can also customize your extension settings to disable this functionality for a specific message or for specific contacts or email domains. Please note:-if you've enabled General Data Protection Regulation (GDPR) functionality in your account, your legal team is the best resource to determine how your company uses email logging and tracking. You can review email open and click information in the activity feed logged emails are saved to individual contact records and their associated records. You can also choose to log the email to the contact's record in HubSpot to keep a record of all past communication for your team to reference. With the track feature enabled, you can receive real-time notifications when a contact opens your email. Post questions, follow discussions and share your knowledge in the Community.Use the Track and Log features of the HubSpot Sales Outlook desktop add-in to monitor and keep a record of your contacts' engagement with your emails.

To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select on the menu bar and enter your query. Which browsers work with Office for the web and Office Add-insįix account settings being out-of-date in Mail or Calendar Still need help? If you're still having problems with signing in, read When you can't sign in to your Microsoft account. On the Enter password page, clear Keep me signed in.

Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen. If automatically signs you in, turn off automatic sign in.